Refund policy

Returns & Refunds

We want you to love your labeled. purchase. If there is an issue with your order, please contact us within 14 days of delivery.

Non-personalized items
Returns may be accepted for unworn, unused items in their original condition. Please contact us before sending a return so we can provide return instructions.

Personalized items
Because personalized items are made specifically for you, they cannot be returned or exchanged for reasons such as selecting the wrong size, changing your mind, or an error in the personalization submitted with your order.

If your personalized item arrives damaged, defective, misprinted, or different from the personalization you approved, please contact us and we will work to make it right.

Damaged or incorrect items
Please inspect your order when it arrives. If an item is damaged, defective, or incorrect, contact us as soon as possible and include your order number and photos of the issue.

Refunds
Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or credit card provider.

Shipping charges
Original shipping charges are non-refundable unless the return is due to an error on our part or the item arrived damaged or defective.